Configuring e-mail on an Android device

To setup and configure an email account on an Android mobile device, simply follow the steps below:

  • Access the Settings area of your device
  • Scroll down and select Accounts
  • Click Add account
  • Select Email
  • Enter email address eg. me@mydomain.co.nz 
  • Enter Password (the password you used when you setup you email account). 
  • Select MANUAL SETUP
  • Select POP3 ACCOUNT or IMAP ACCOUNT&nbsp. We recommend POP3.


Incoming server settings:

  • In the Email address field, enter the email address you want to sync to your Android device, eg. me@mydomain.co.nz
  • User name: enter the email address you want to sync to your Android device, eg. me@mydomain.co.nz
  • Password: enter the password you used when you setup you email account 
  • POP3 / IMAP server: mydomain.co.nz (please replace mydomain.co.nz with your real domain name)
  • Security type: SSL/TLS
  • Port: 993 (will automatically be populated)
  • IMAP path prefix: Optional (you can leave this blank)


Outgoing server settings:

  • SMTP server: mydomain.co.nz (please replace mydomain.co.nz with your real domain name)
  • Security type: SSL/TLS
  • Port: 465 (will automatically be populated), port 587 may also be used if 465 does not work
  • Ensure Authentication required before sending box is selected
  • User name: enter the email address you want to sync to your Android device, eg. me@mydomain.co.nz
  • Password: enter the password you used when you setup you email account 
  • Click SIGN IN
  • If an error message is displayed then username or password or server settings need to be double checked and corrected

NB: It is very important to note that you MUST insert your email address in full and you will be prompted to do this twice as well as insert your password twice during the entire process.