M. OFFICE
ANALYTICS
To setup and configure an email account on an Android mobile device, simply follow the steps below:
- Access the Settings area of your device
- Scroll down and select Accounts
- Click Add account
- Select Email
- Enter email address eg. me@mydomain.co.nz
- Enter Password (the password you used when you setup you email account).
- Select MANUAL SETUP
- Select POP3 ACCOUNT or IMAP ACCOUNT . We recommend POP3.
Incoming server settings:
- In the Email address field, enter the email address you want to sync to your Android device, eg. me@mydomain.co.nz
- User name: enter the email address you want to sync to your Android device, eg. me@mydomain.co.nz
- Password: enter the password you used when you setup you email account
- POP3 / IMAP server: mydomain.co.nz (please replace mydomain.co.nz with your real domain name)
- Security type: SSL/TLS
- Port: 993 (will automatically be populated)
- IMAP path prefix: Optional (you can leave this blank)
Outgoing server settings:
- SMTP server: mydomain.co.nz (please replace mydomain.co.nz with your real domain name)
- Security type: SSL/TLS
- Port: 465 (will automatically be populated), port 587 may also be used if 465 does not work
- Ensure Authentication required before sending box is selected
- User name: enter the email address you want to sync to your Android device, eg. me@mydomain.co.nz
- Password: enter the password you used when you setup you email account
- Click SIGN IN
- If an error message is displayed then username or password or server settings need to be double checked and corrected
NB: It is very important to note that you MUST insert your email address in full and you will be prompted to do this twice as well as insert your password twice during the entire process.
To configure email on an iphone device, simply follow the directions below:
- Access the Settings area of your device
- Scroll down and select Mail, Contacts, Calendars
- Click Add account
- Select Other
- Select Add Mail Account
- In the Address field, enter the email address you want to sync to your iphone device
- In the Password field enter the password you used when you setup you email account
- A Description will automatically appear, you can change it if you like
- Click Next to set up the account automatically
- For type of account, select POP3
Incoming Mail Server settings:
- Host Name: enter yourdomainname.co.nz (replace yourdomainname.co.nz with your real domain name)
- User name: enter the email address you want to check from your iPhone device
- Password: enter the password you used when you setup you email account
Outgoing Mail Server settings:
- Host Name: enter yourdomainname.co.nz (replace yourdomainname.co.nz with your real domain name)
- User name: enter the email address you want to check from your iPhone device
- Password: enter the password you used when you setup you email account
- Click Next
- Click Save
- Congratulations your email account has been setup
POP3
POP (or POP3) stands for Post Office Protocol. This mail delivery protocol was the standard for a number of years, particularly when server-side storage space came at a premium.
Most distinctively, a client using POP to check email will retrieve all of the messages from the server and store them on the local computer before opening or reading any of them. This choice is handy when you have an email storage quota on your mail server, or you prefer to retain all of your messages locally on your PC/device so that they can be accessed offline.
Once downloaded, you can read messages retrieved with POP anytime without reconnecting to the Internet. You can only access previously read messages from the PC/device you downloaded them on. In a multiple PC/device environment, this can be a problem.
IMAP
IMAP stands for Internet Mail Access Protocol. The most distinctive feature of IMAP is that your mail messages remain on the server, instead of being downloaded to your PC/device. This is advantageous if you access your mail from multiple PC’s/devices, or if you expect to need access to your mail from any computer on the world-wide-web (webmail).
Checking your mail with a client or web-based environment using this protocol will allow you retain your emails in a universally accessible place for access whenever and wherever you need them. IMAP supports the use of folders for mail organization, but instead of organizing the emails on your local computer, the folders are kept on the server as well. Another advantage to IMAP is quicker access to mail.
One drawback to using IMAP and saving emails on the server is that you will be restricted by your accounts email quota (64MB for PILOT, 512MB for STARTER CLOUD and 1024MB for BUSINESS and BUSINESS CLOUD plans) . Once you have stored enough emails to fill your quota, emails will be returned to the sender
Please Note: You may have a maximum of 20 IMAP connections to the server at one time.
Often ISPs block SMTP port 25, we have opened port 465 and 587 to circumvent this issue.
If your email client is unable to connect then change port 25 to port 465 or 587 as shown below:
SSL Settings*Username: hello@mydomain.co.nz* Password: enter the password you used when you setup you email account Incoming Server: mydomain.co.nz - IMAP Port: 993
- POP3 Port: 995
Outgoing Server: mydomain.co.nz - SMTP Port: 465 (587)
Authentication is required for IMAP, POP3, and SMTP.* Replace hello@mydomain.co.nz with the email account you have created and don’t forget to tick the SSL box
Your Gmail account can be used to send and receive emails from email addresses that you have set up on your hosting plan. This is achieved by completing a single step:
- Setting up your business email address as a POP3 and SMTP account in your Gmail account
Setting up your domains email address as a POP3 and SMTP account in your Gmail account- Login to your Gmail account
- Select the ‘gear’ on the top right-hand side and select ‘Settings‘
- Select the ‘Accounts and Import‘ tab
- Select ‘Add an email account‘
- Enter your domains business email address and click ‘Next>>‘
- Tick ‘Import email from my other account (POP3)‘ and click ‘Next>>‘
- Enter your POP3 Server settings in the areas provided (POP Server = yourdomainname.co.nz; Port = 995)
- Remember your username in ‘Username‘ is your entire email address, eg. info@yourdomain.co.nz
- REMEMBER to tick ‘Always use a secure connection (SSL) when retrieving mail‘ so ensure secure email encryption
- Tick ‘Label incoming messages‘
- Click ‘Add Account‘
- Tick ‘Yes, I want to be able to be able to send mail as info@yourdomain.co.nz‘
- Click ‘Next>>‘
- Add a name that you would like to appear in your emails
- Tick ‘Treat as an alias‘
- Click ‘Next Step>>‘
- SMTP Server = yourdomain.co.nz; Port = 587
- ‘Username‘ is your entire email address, eg. info@yourdomain.co.nz
- Enter your email password
- Tick ‘Secured connection using TLS (recommended)‘
- Click ‘ Add Account
- Google will now send you an email with the verification code to the Gmail email address under which you are creating this account. Click on the link in the email or enter the code in the box provided
- Click ‘Verify‘
- Next under the ‘Accounts and Import‘ tab tick ‘Reply from the same address to which the message was sent‘
- Also next to Send Mail as: select ‘Make default‘ next to info@yourdomain.co.nz
You can access your email using one of the following methods: - Webmail– The path to use, once your domain name is pointing to our servers and an email account has been created, is: https://yourdomain.co.nz/webmail. The username is the email address you are trying to access and the password is the password you used when you created your email account. If your A Records point to another IP address other than our servers IP addresses then you must access your webmail at http://mail.yourdomain.co.nz/webmail.For example: If you’ve set up “admin” as an email account on “yourdomain.co.nz” then the username is admin@yourdomain.co.nz, and whatever password you’ve set up. Please do not use your cPanel or Client Area username and password to log into webmail, it will not work.
- Email Client – Outlook, Thunderbird or iPhone/Android phone. You must create an email account and use the correct username, password and server settings.
When sending an email from your iPhone running iOS8, or an earlier iOS version, and you get an error message “A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying” there is a very good chance you need to check your outgoing mail server settings. Here’s how:
1. Go to Settings -> Mail, Contacts, Calendar and tap on your email account.
2. Tap on “Account,” then go down to the “Outgoing Mail Server” section and tap on “SMTP.”
3. Tap on your Primary Server
4. Even though it says “Optional,” fill out both user name and password under Outgoing Mail Server.
5. Tap “Done” in the top right to save your changes.
Use the IMAP/POP3 settings below to setup your email clients:
Username: example@yourdomain.co.nz Password: Use the email account’s password. Incoming Server:
yourdomain.co.nz (or try mail.yourdomain.co.nz)- IMAP Port: 993
- POP3 Port: 995
Outgoing Server:
yourdomain.co.nz (or try mail.yourdomain.co.nz)- SMTP Port: 465 or 587
Authentication is required for IMAP, POP3, and SMTP.
Note: Do not forget to select SSL for port 465 and TLS for port 587
M. OFFICE
- Install the latest version of the Authenticator app, based on your operating system:
- Google Android. On your Android device, go to Google Play to download and install the Authenticator app.
- Apple iOS. On your Apple iOS device, go to the App Store to download and install the Authenticator app.
Set up two step verification on Authenticator
To secure your account, the Authenticator app can provide you with a code you provide additional verification to sign in. No need to wait for texts or calls. The following instructions ensure only you can access your information.
Install the Authenticator app
To install the Authenticator app on an Android device, scan the QR code below or open the download page from your mobile device.
2. To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device.
Set up the Authenticator app
After you install the Authenticator app, follow the steps below to add your account:
- Open the Authenticator app.
- Select (+) in the upper right corner.
- Point your camera at the QR code or follow the instructions provided in your account settings.
After your account appears in your Authenticator app, you can use the one-time codes to sign in. For more information and support on the Authenticator App, open the Download Microsoft Authenticator page.
Next steps
Set up security info to use text messaging (SMS). Enter your mobile device number and get a text a code you’ll use for two-step verification or password reset.
Set up security info to use phone calls. Enter your mobile device number and get a phone call for two-step verification or password reset.
Save your document to OneDrive
When you save your files to the cloud, you can share and collaborate with others, and get to your files from anywhere – on your computer, tablet, or phone.
Select File > Save As.
Select OneDrive.
Save personal files to OneDrive – Personal, and work files to your company OneDrive. You can also save to another location in the list, or Add a Place.
Enter a descriptive name for the file, and select Save.
Sign In:
- Go to the OneDrive website and sign in with your Microsoft account.
Find the File:
- Locate the file you want to request.
Right-Click and Share:
- Right-click on the file, then select “Share” from the menu.
Choose “Request Files”:
- Look for an option like “Request Files” or “Request a File.”
Enter Emails:
- Enter the email addresses of the people you’re requesting the file from.
Add a Message (Optional):
- Include a short message explaining your request.
Set Expiry Date (Optional):
- If needed, set a date after which the request link won’t work.
Send the Request:
- Click “Send” or a similar option to send the request.
Track Responses:
- Keep an eye on your notifications for responses and uploaded files.
- Select Share on the ribbon.Or, select File > Share.
Note: If your file is not already saved to OneDrive, you’ll be prompted to upload your file to OneDrive to share it.
- Select who you want to share with from the drop-down, or enter a name or email address.
- Add a message (optional) and select Send.
- For the best experience, work together in Word for the web and see real-time changes.
- Under Share, you will see the names of who else is also editing the file.
- Colored flags show you exactly where each person is working in the document.
- To track changes, select Review > Track Changes.
- To review changes, place the cursor before a change and select:
- Accept to keep the change, or
- Reject to remove it.
Open Outlook: Launch Microsoft Outlook and ensure you are signed in with the account containing the calendar you want to share.
Navigate to Calendar: Go to the Calendar view by clicking on the “Calendar” icon at the bottom of the Outlook window.
Select Calendar: In the left navigation pane, find and select the calendar you want to share. If you have multiple calendars, make sure you choose the correct one.
Share Calendar:
For Outlook 2016, 2019, Microsoft 365, or Outlook on the web:
- Click on the “Home” tab in the ribbon.
- In the “Share” group, click on “E-mail Calendar.”
For Outlook 2013:
- Click on the “Home” tab in the ribbon.
- In the “Share” group, click on “E-mail Calendar.”
For Outlook 2010:
- Navigate to the “Home” tab.
- In the “Share” group, click on “E-mail Calendar.”
Specify Sharing Options:
- A new email window will open with the selected calendar attached.
- In the “To” box, enter the email address of your friend.
- Choose the level of detail you want to share by selecting it from the “Detail” dropdown menu. Options typically include “Availability,” “Limited Details,” and “Full Details.”
- You can also set the date range for the shared calendar.
Send the Invitation:
- After setting the options, click “Send” to send the calendar invitation to your friend.
Recipient’s Action:
- Your friend will receive an email with the calendar attached. They can click on the attached calendar to add it to their Outlook.
ANALYTICS
- Reach:
- Reach represents the total number of unique users who have seen your content or ad at least once.
- It gives you an idea of the actual audience size that has been exposed to your message.
- Reach is a crucial metric if your goal is to expand your brand awareness and reach a larger audience.
- Impressions:
- Impressions, on the other hand, refer to the total number of times your ad has been displayed, regardless of whether it was clicked or not.
- It gives you an understanding of how often your ad is being viewed.
- Impressions can be useful for assessing the overall visibility and frequency of your ad.
- Brand Awareness:
- If your primary goal is to increase brand awareness and make sure your message reaches as many people as possible, then reach is more important.
- Engagement and Interaction:
- If you are looking for user engagement and interactions with your ad, such as clicks, likes, comments, and shares, then impressions might be a more relevant metric.
- Combination:
- In many cases, a combination of both reach and impressions is essential for a comprehensive understanding of your campaign’s performance. For instance, you may want to reach a large audience initially (high reach) and then ensure that your message is reinforced by having a decent number of impressions to increase exposure.
- YouTube Views:
- Definition: Views represent the number of times an ad or video has been watched. Each view is counted when a user watches the video for a specified duration (e.g., at least 30 seconds).
- Importance: Views are crucial for assessing the overall reach and engagement of your ad. They indicate how many individuals have actively chosen to watch your content.
- Impressions:
- Definition: Impressions refer to the total number of times your ad or video has been displayed on users’ screens, regardless of whether they watched it or not.
- Importance: Impressions provide insights into the visibility and exposure of your ad. They measure how often your ad is being served, even if users don’t interact with it.
- Brand Awareness and Reach:
- If the primary goal is to increase brand awareness and reach a broad audience, both views and impressions are important. A high number of impressions indicates that your ad is being shown widely, while views indicate active engagement.
- Engagement and Message Retention:
- If the goal is to ensure that viewers engage with and retain the message in your ad, focusing on views and watch time (duration of views) might be more crucial. Views are a more direct indicator of user engagement.
- Cost Structure:
- Advertisers should also consider the cost structure of their campaign. If the campaign is based on cost-per-view (CPV), then views become a more critical metric. If it’s based on cost-per-thousand-impressions (CPM), impressions are directly tied to the cost.